FAQ

How do I log in?

You can log in by simply entering the email address you used to register for the Online Conference. If you are not already registered you can do so by clicking the Blue Register for Free Button at the top right-hand side of this window.

How do I watch a session recording?

From the Program page click on the Title of the session you are interested in viewing.   If you see the video you can simply hit play and watch.  If you do not see a video you need to pre-register for the session by clickin ght green Register for this session Button and then again on Join Webinar.  You will then be redirected to the program page.  When you go back to th the session you will now see a video.  

Do I have to be registered to watch each session?

You must first be registered for the Online Conference in order to watch any session. You also must add the sessions you want to watch onto your registration. If you did that during the initial registration process when you go into the session detail you will see the video. If you did not you can quickly add each session you want to watch in two easy clicks. See above How do I watch a session recording.

I am not seeing the recordings.

Your site might be cached on your local machine.  Be sure to go into your browser tools and clear your local cache and try again.  

Are the Presentation Slides available to download?

If the speaker provided us with a copy of the presentation slides, they will be available to download. Within the session detail page you will see a menu below the session Title that looks like this:
menuClick on Documents and you will see a link you can click to download the PDF.

How can I submit an evaluation?

Within the session detail page you will see a menu below the session Title that looks like this:menuClick on Evaluate. You will then see all the evaluation questions below. Please fill out all and hit submit.

Can I add notes while watching?

You have the option to use our note-taking system while watching the webinar. Within the session detail page you will see a menu below the session Title that looks like this:menuClick myNotes. You can add as many as you like and afterward export them.

How do I access my certificate?

Within the session detail, you will see a tab called Certificate, click that and then Download Certificate.  You are required to be registered for a session before you can download the PDF.  See above on how to register for a session.  

How do I claim my credits?

You would proceed to claim your credits by submitting directly to PMI and/or IIBA. The Webinar ID will be listed on your certificate. It is also listed on the session details page below the Title.